Helpful Information

Free Delivery

We offer FREE Delivery on all orders over £15.00

Here at Curve Board Sports want you to enjoy what you have ordered as soon as possible and that’s why we strive to dispatch your product within one working day. We only at the present time offer delivery to UK mainland for free. If you are in Europe or the Rest of the world please email us first to get a quote so we can better help you out

We cant send to Russia, South Africa and Israel but are working on it to get it sorted

Important!

When you are collecting a delivered item, please check that all the item has not be damaged in tranist before you sign for them. If there is some damage visible please ensure you sign as “Damaged” and you are in your reights to refuse and ask them to return to the sender. If you cant check the good please sign as “unchecked”

If the goods are damaged and not signed for Curve Board Sports cannot accept any liability and the item will not be replaced or reimbursed

Price Match

Do you think you can get the product cheaper somewhere else, we are confident we can beat it or match the offer. If so please call 01245 266685

We check our prices with our competitors daily to make sure we offer the lowest price possible. So if you find the product cheaper somewhere else we will match it

Rules of the Price Match

– The product has to be identical to the competitors
– The product must be available for immediate delivery
– We are able to verify the offer

Claim the Price Match

Call us on 01245 266685 and you will be asked

– The product you are interested in
– The website address of the site that’s offering it better, which can be a price comparison website.

The offer is only valid for 24 hours and is non transferable to other products, and we will not offer a refund on Price Match Items

Contact Us

We strive to make sure that we are the best of the best in the watersports world, and will always go the extra mile to make sure you are 100% satisfied

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Terms and Conditions

Prices

All prices are in pounds sterling (GBP). As we’re a UK registered company, this makes our taxes a whole lot easier. If you wish to convert GBP into your local currency, the XE Universal Currency Converter will give you an indication of equivalent value.

Stock

We only sell brand new products, not used items, unless stated in the description

Most products are carried in stock and can be dispatched quickly. Items which are not onsite can take longer to be ready for dispatch. We will try to keep you informed of the progress of your order. When an item is pre-ordered and money is taken for that item (as we use PayPal, this is standard procedure), an expected shipping date will be communicated explicitly with the customer prior to purchase.

Sending the order

Find the item you want to buy, add it to your cart and pay for it. You will receive an order confirmation once your order has been accepted.

Secure web ordering and credit card payment through PayPal

We use PayPal to process our transactions. They’re reliable, secure and you don’t need an account in order to use the service.

Cancellations

If you want to cancel your order, please notify us as soon as possible. It may be that your order will already have been dispatched and we are unable to recall it. We cannot guarantee to cancel items from an order. The only opportunity we have to cancel is when waiting for product that is out of stock.

Guarantees and returns

We will only replace items that are defective or sent in error. Please see our refund and returns policy for more information.

Contact us

If at any stage in the ordering process you encounter a problem please get in touch with us.

Postal address: Curve Board Sports, 3 Peartree Centre, Colchester, Essex, CO3 0JN

Phone number: +44 (0)1206 579365

Returns and Refunds

All items are guaranteed to be brand new and should reach you in perfect condition.

If you would like to return your product to Curve Board Sports your items must be in the original condition with the packaging and the tags intact, within 14 days of the date of purchase. We will either exchange the item, issue a full refund or offer you credit on both the website and the store.

We will not except returns of sale item.

Please contact us before you would like to return a product that you have brought